Frequently Asked Questions
Who makes your products?
We do. Completely by hand, in our Dallas, Texas, USA workshop - from raw material to finished product.
What kinds of leathers do you use?
The quality of our materials is second to none. We use only full-grain leather from the finest tanneries in the world. The majority of our leather is French-tanned calfskin and goatskin.
Who designs your products?
We design everything in-house. Parker, our founder, is the designer behind all Pierpont Leather products. You can read more about him and our story here.
Do you make all of your products?
Absolutely every single item we make and offer is made completely by hand in our Dallas, Texas workshops - this includes literally everything, from our exclusive one-off bespoke work to our Otis cardholders. Each is carefully crafted and looked over by us, in house, and held to our rigorous production standards just the same.
How long does it take to ship your products?
Standard products ship in approximately 2 days.
Made-to-order items have a production time of 1-3 weeks from the placement of the order for bags, and 5-10 business days for small leather goods - all items are shipped immediately upon completion. Please don't hesitate to contact us for more complete information.
More shipping information can be found here.
How long does it take to craft a bag from start to finish?
Most of our bags take between 18 and 25 man-hours to make, depending on the model.
Do you offer custom / bespoke services?
Yes, we take bespoke orders. Pierpont Leather's roots are in bespoke work, and Parker will often work individually with clients to design their bag. Availability is limited and pricing is variable. Please contact [email protected] for information and availability.
Do you have a warranty on your products?
Yes, we offer a lifetime warranty on the craftsmanship of all our items. Additionally, we offer repair and servicing for bags that have been in-service for many years. Please contact [email protected] for a request.